What should I do if my sewer is backing up?
If it is during normal business hours, immediately contact the Sewer Department at 972-292-5800. If it is after normal business hours, or no one answers at the main number, call the non-emergency police number at 972-292-6010. A sewer crew will be dispatched to the address.

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1. My street light is out or flickers on and off. How do I get it repaired?
2. My sidewalk needs repair. Who does this?
3. Where is my customer shut-off for the water to my house?
4. What do I do if I think the reading for my water meter is incorrect?
5. What should I do if my sewer is backing up?
6. Can sewer gas enter my home from city sewer lines?
7. Where does Frisco get its water?
8. Who do I call if I am experiencing low or high pressure water issues in my home?