How do you calculate my sewer charge?
Unlike your water service, the city does not meter your sewer service. Since sewer is not metered, the city uses the average water consumption at your home during the winter months. Your rate is calculated each April and will apply for one calendar year.

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1. Is there a deposit required to set up residential and/or commercial service?
2. When will my deposit be refunded?
3. Do I need to be there when service is connected or restored after a cutoff?
4. My water bill has been significantly higher these last couple of months. Could this indicate I have a leak somewhere?
5. Do you have a night drop box?
6. Do you offer a partial leak credit?
7. How do you calculate my sewer charge?
8. My sewer charge is higher than my water charge. Why?
9. What if I fill my pool or had a leak during the winter months?
10. Is there a deposit required to set up residential and/or commercial service?