My water bill has been significantly higher these last couple of months. Could this indicate I have a leak somewhere?
Possibly. One of the most common leaks in a home is in a toilet. Even if you cannot hear the toilet running, it can still be leaking water. One way to test this is to place food coloring in the tank and/or contact the city for leak tablets at 972-292-5800. If colored water has leaked down into the bowl, you could have an issue with the flapper.

Another possibility could be a malfunctioning irrigation system. Please contact Public Works at 972-292-5800 for a free irrigation audit.

Show All Answers

1. Is there a deposit required to set up residential and/or commercial service?
2. When will my deposit be refunded?
3. Do I need to be there when service is connected or restored after a cutoff?
4. My water bill has been significantly higher these last couple of months. Could this indicate I have a leak somewhere?
5. Do you have a night drop box?
6. Do you offer a partial leak credit?
7. How do you calculate my sewer charge?
8. My sewer charge is higher than my water charge. Why?
9. What if I fill my pool or had a leak during the winter months?
10. Is there a deposit required to set up residential and/or commercial service?