FAQs • Frisco, TX • CivicEngage

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What do I do if I see a swimming pool with the fence down?: Please report unsecured pools and other unsafe structures to Code Enforcement at (972) 292-5302 or email. Additional contact information is available at the Code Enforcement webpage.

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Code Enforcement

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1. Who do I contact to report an abandoned vehicle or junk vehicle?: Frisco Police Department (non-emergency) at 972-292-6010 is the contact for vehicular concerns.

2. Who do I contact for sidewalk repairs?: Please contact Public Works at 972-292-5800. Check the Public Works FAQs for additional information.

3. What are the requirements for placing Garage Sale signs?: Please visit the Code Enforcement webpage for timeframes and placement requirements of Garage Sale Signs or call (972) 292-5302 or email.

4. What do I do if I see a swimming pool with the fence down?: Please report unsecured pools and other unsafe structures to Code Enforcement at (972) 292-5302 or email. Additional contact information is available at the Code Enforcement webpage.

5. How do I report a property with tall grass (over 12")?: A residential property with the grass that exceeds 12" may be reported to Code Enforcement at (972) 292-5302, via the online Code Enforcement Complaint Form or by email.

6. Can I have a business at my house?: Home-based businesses in residential communities have requirements by ordinances and zoning standards. Please visit the Most Requested Ordinances page to read the Home Occupation Ordinance. If you have additional questions, please contact Code Enforcement at (972) 292-5302 or email Code and email Zoning.

7. How do I contact my homeowners' association (HOA)?: Many subdivisions have HOAs. Please visit the Neighborhood Services page to see if your subdivision has an HOA with a property management company.

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