Water Operations

The Water Operations Division is responsible for the operation, repair and maintenance of all water lines, valves and fire hydrants. 

The City of Frisco’s water system has a superior rating with the Texas Commission on Environmental Quality (TCEQ) and exceeds all state and federal drinking water standards. This rating reflects the hard work and efforts by our employees to deliver safe, high-quality drinking water to our customers.

Water Tower

The city purchases treated water from North Texas Municipal Water District. Upon arrival in Frisco, water is stored in ground storage tanks until it is pumped into an elevated water tower. It flows through approximately 940 miles of water mains and two pump stations before it is piped to customers’ homes, schools and businesses.

Water Operations employees perform daily sampling required by the State of Texas to maintain a superior water quality rating for the citizens of Frisco. Learn more about water quality testing.


Did you know that the Water Division has an employee on-call 24/7 year-round? If you need assistance after regular business hours, please call the Public Works Department at 972-292-5800. The on-call personnel will be dispatched to your home or place of business.

Pressure Reducing Valves (PRVs)

Pressure Reducing Valves are required on all new homes built after 2001. Find out some simple facts (PDF).