We all need a little help every now and then. The Employee Assistance Program (EAP) is provided by Cigna. There are a variety of resources and support services available 24/7 free to you and your family. The EAP Program is available to ALL City of Frisco employees and includes dependents. These services are confidential. See the below documentation for some of the services offered.
You can call into the EAP at 1-877-622-4327
Employer ID is: friscotexas
Cigna's behavioral health website and online resources will be at MyCigna. If you already have registered at MyCigna for Medical, Prescription, and/or Dental benefits, EAP will already be part of the digital experience. You can use the search tool found in your MyCigna account to search for EAP content.
For Registration Purposes for the EAP Website content:
Employees and dependents of employees who have not registered for MyCigna can still access the City's EAP by calling into the number up above. However, if you want access to the online content, you will need to register or login to your MyCigna account.