Winter Weather Alerts/Resources
Protecting Pipes Review these #waterwise steps to help protect your pipes during freezing temperatures:
Make sure your automatic sprinkler system is turned off. Drain and disconnect hoses from outdoor faucets. Wrap exterior hose bibs and any exposed pipes with insulation. Leave under-sink cabinet doors open, especially if plumbing is on an outside wall. Set interior faucets to a slight drip. Even a tiny amount of flowing water can help prevent pipes from completely freezing. Find more cold weather tips from Public Works .
One of our licensed irrigators shows you step-by-step how to find the shutoff valve in case of a plumbing emergency. If you still cannot stop the flow, call Public Works at 972-292-5800 . If this line is busy, please call the non-emergency dispatch number at 972-292-6010.
YouTube Video
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