Short-Term Rentals

The City of Frisco adopted a Short-Term Rental (STR) ordinance  that requires STRs to register their properties to operate. There is a $300.00 annual fee for each property. 

Registration Process
Step 1:
Documents you will need to begin the online process include: 

Step 2:
Register STR properties with the Avenu Insights online service. 

*Important: Once approved, your permit number will arrive by email.  Include it in advertisements and internet booking sites. 

 **Unregistered short-term rentals may be subject to fines and penalties, including a ban on registering the property in the future. 

What is an STR?

STRs include single-family homes, garage apartments, duplexes, triplexes, fourplexes, and multifamily units.  If you rent your home or other dwellings for less than 30 days, you will be required to obtain a STR permit.

How do I pay the Hotel Occupancy Tax?

If you are a short-term rental, you are required to collect and remit Hotel-Motel-STR occupancy taxes monthly through the process provided by the Financial Services Department. Follow this link for the Report for Short Term Rental Occupancy Tax form. 

Customer Service

For customer service registration, call 1-877-352-3277, ext. 5. Service hours are 9 a.m. - 5 p.m. CT, Monday - Friday. 
Avenu Insights Registration Support

STR Tip Complaint Form 

Those who know of short-term rentals creating a nuisance or operating illegally can submit complaints online  or call the Complaint Hotline Number at 1-800-695-4348.


Read all FAQs.

Alarm Permits

Monitored and non-monitored alarms must be registered with the Police Department.