Open Frisco, Open Texas

All essential businesses remain open under the operating guidelines previously provided by the Texas Division of Emergency Management (TDEM) and the U.S. Department of Homeland Security.  Read recommended state 'Checklist' here.

These are a summary of the most recent actions provided below.  View a more complete listing of all State, County and City declarations, notices and orders here.

Effective Dec. 5, businesses must ‘roll back’ operation capacities to 50% because Trauma Service Area (TSA) Region E  has experienced a 15% COVID-19 hospitalization rate for seven consecutive days since Nov. 27 (per Governor Greg Abbott’s  Executive Order 32) .  Visit this  Open Frisco 'At A Glance' document for your convenience. 
(Updated December 5, 2020 following update of Texas Department of State Health Services website)  

TSA-E Hospitalization Rates

What does TSA-E stand for?  

What happens if we (TSA-E) reach a COVID-19 hospitalization rate of 15%?

  • Nothing changes until our region maintains a 15% or higher COVID-19 hospitalization rate for seven ( 7 ) consecutive days. 

What happens if we (TSA-E) get to 15% for 7 consecutive days?  

  • Businesses must limit their occupancy rate to 50%, per the Governor’s Executive Order 32 (issued Oct. 7, 2020).    
  • Hospitals must postpone all surgeries and procedures not considered “medically necessary” to diagnose or correct a serious medical condition or preserve life, per the Governor’s Executive Order 31 (issued Sept. 17, 2020).   
  • Hospitals must reserve at least 10-percent of its hospital capacity to treat COVID-19 patients. A hospital may reserve less than 10-percent of its capacity for COVID-19 patients if it belongs to a ‘hospital system’ (more than one hospital) where the cumulative capacity reserved throughout the system is at least 10 percent, per the Governor’s Executive Order 31 (issued Sept. 17, 2020).   

When can businesses go back to operating at 75% capacity?

  • Not until the TSA-E’s COVID-19 hospitalization rate is below 15% for 7 consecutive days.

*A state recommended ’checklist’ is provided for each business type, as well as a ’checklist’ for patrons.  For the Latest updates to these ’checklists’ please visit the Governor’s Strike Force to Open Texas webpage. 

Outdoor gatherings: Request form (Updated - September 17, 2020)
Request for Outdoor Gatherings Form

Complete this form if the gathering does not meet any of these exclusions under paragraphs 1, 2, 3 and 5 of Executive Order GA-30 (PDF). Please allow at least 72 hours for review.

NEW - Frisco City Council Amends Emergency Ordinance, Extends Disaster Declaration through February 2, 2021

Frisco City Council amended its Emergency Ordinance (PDF) continuing the Mayor's amended disaster declaration of public health emergency. This ordinance will remain in effect through February 2, 2021 unless extended by Council (January 5, 2021).

Masks Required Statewide in Public Spaces 

(July 2, 2020) Governor Abbott issued an Executive Order GA-29 (PDF) requiring all Texans to wear a face covering over the nose and mouth in public spaces.  Exceptions include, but not limited to, children under 10; eating, drinking or seated in restaurants; exercising outdoors; swimming; and driving with family passengers. This order became effective July 3 at noon.  Read full release

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Open Frisco: Restaurants - Expanded outside dining options (Updated: June 18, 2020)

The City of Frisco is committed to helping restaurants open as safely as possible. Restaurant owners interested in temporarily expanding outdoor seating availability (PDF) to maximize capacity are welcome to contact Development Services. 

Please contact: Philip Climer, Building Official at 972-292-5338, or by Email.

Local Grants

Visit our Local Grants page to learn more about the City of Frisco county-based grants available to qualified Frisco residents and businesses negatively impacted by the COVID-19 pandemic.   

Open Frisco at a glance guide (Last updated December 5, 2020)

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Does My Business Qualify?

Use this City of Frisco tool to calculate your business capacity.

Access the tool here


Enter your business name or address and hit ‘return’. The tool will show your approved maximum occupancy and calculate your capacity. You’ll also find a color-coded column signaling whether you can ‘open’ under Phases I or II of the ‘Open Texas’ plan. Similar to a traffic signal, ‘Green’ means ‘Yes, you can open’. ‘Red’ means ‘No, you cannot open yet’ and ‘Yellow’ means ‘Slow down and call us.’

Need help? Call 972-292-6495 or email OpenFrisco@FriscoTexas.gov

If your business is listed but does not return an occupancy or you believe the occupancy is incorrect, you may submit a request for Maximum Occupancy Determination or Appeal to the Building Inspections Division for consideration by emailing the attached for to the email address above.  Maximum Occupant Load Determination Form (PDF)

Expedited Permitting Process

We are excited there is movement toward opening Texas businesses back up in a phased and safe manner. We’re providing information to assist businesses preparing to open as soon as possible after restrictions are lifted.

While the documents do not change any current emergency ordinance provisions in place, the documents do provide information about an expedited process for any permitting businesses that may need to re-open or continue to operate on a limited-service basis. Please feel free to contact us by email or phone (listed in the documents) with any questions. We look forward to assisting you!

Resources for Small Businesses

Resources for Texas Workers

Open Texas:  Texans Helping Texans