Public Works

Public Works Banners_Dec 2022

The Public Works Department is responsible for the operation and maintenance of the City of Frisco's infrastructure. Frisco's Public Works employees are highly trained, utilize state-of-the-art equipment and committed to providing the highest quality service to our residents. 

**All public services have temporarily relocated to 6865 Main Street (formerly the Frisco Municipal Court)** 

The Public Works facility will be closed to walk-in services during the facility expansion, including: 

  • Fire hydrant meter rentals;
  • Meter sets;
  • Cone rentals for block parties; and
  • Moisture meter pick-ups.

The Public Works Department is expanding its facility to meet the needs of Frisco’s growing population. The current facility was built in 2005 and designed to hold 150 staff. The department has since grown to 277 full-time positions, primarily composed of maintenance and operations staff. Construction is underway to expand the current building onto nine acres of adjacent land. The project was approved by the City Council in March 2021.

APWA LogoThe City of Frisco Public Works Department is the 13th agency in the State of Texas  to be awarded the prestigious American Public Works Association (APWA) Accreditation designation. The APWA Accreditation program recognizes public works agencies that go beyond the requirements of the management practices established nationally in the public works industry, as contained in the APWA Public Works Management Practices Manual. The Accreditation indicates the department met all applicable Accreditation documentation, practices and reviews.

I need to...

You can report a problem or request most Public Works services through the myFRISCO app. Your request will go directly to the appropriate division for processing and you will receive updates on your request as progress is made. Services are listed alphabetically in myFRISCO.

  • Request Free Sprinkler Check-up
  • Report Water Waste
  • Residential Trash/Recycle
  • Roadway Lighting
  • Street Issues (Stormwater)
  • Street Signs
  • Traffic Issues
  • Water & Sewer
  • Water Leak

The City of Frisco uses CodeRED to send emergency notifications by phone, email and text to keep citizens informed of emergencies. The City may also activate CodeRED to send general notifications to registered subscribers to communicate nonlife-threatening safety matters, such as planned road closures, water main repairs, water and power service interruptions, trash pickup route changes, etc.

Read more about CodeRED and how to sign up for emergency alerts.

ROW and Network Node Permits

All ROW and Network Node permits must be submitted online.
Read more about how to process permits online.

Vision Statement

Provide the highest quality public infrastructure and level of service to the residents of Frisco.

Mission Statement

Plan, design, build, maintain and operate infrastructure systems that promote public health, safety and welfare.