Public Works

Public Works staff checking water pipes

The Public Works Department is responsible for the operation and maintenance of the City of Frisco infrastructure. Our Public Works employees are highly trained, utilize state-of-the-art equipment, and are committed to providing the highest quality service to our residents.

Public Works staff is on the front lines and working hard for our community. Watch a video showing how the Traffic and Street Divisions keep Progress in Motion. 

The City of Frisco Public Works Department is the 13th agency in the State of Texas and one of 143 agencies across North America to be awarded the American Public Works Association (APWA) Accreditation designation.


ROW and Network Node Permits

To help prevent the spread of COVID, all ROW and Network Node permits must be submitted online. Read more about how to process permits online.

I need to...

You can report a problem or request most Public Works services through the myFRISCO app. Your request will go directly to the appropriate division for processing and you will receive updates on your request as progress is made. Services are listed alphabetically in myFRISCO, so look for the service as it is listed.

  • Request Free Sprinkler Check-up
  • Report Water Waste
  • Residential Trash/Recycle
  • Roadway Lighting
  • Street Signs
  • Street Issues -Stormwater
  • Traffic Issues
  • Water & Sewer
  • Water Leak

Vision Statement

Provide the highest quality public infrastructure and highest level of service to present and future residents and businesses of Frisco.

Mission Statement

Plan, design, build, maintain and operate infrastructure systems that promote public health, safety and welfare.