All City line locates must be completed before any work can begin in the ROW, water easement or sewer easement. The contractor will receive two emails to confirm that their line locate request has been completed.
A copy of the approved ROW permit and line locate confirmation number shall be kept on site throughout the duration of the project.
The completed line locate confirmation must be attached to the associated ROW permit in eTRAKit by the applicant once it is received.
This process can also be completed via the myFRISCO app.
For Residents (Private Property):
Why is a Line Locate needed?
There are millions of miles of buried utilities that are vital to everyday living like water, electricity, and natural gas. Accidentally hitting one of these lines can lead to major problems throughout the community, and cost you great expense, so always request a line locate through 811 prior to digging.
When can I dig?
Wait until crews have marked their lines before you begin to dig. Within a few days of your call, crews will mark their lines with paint or flags. Depths of the utility lines may vary so be careful when working near those areas.
Once the area is clearly marked, you may begin to work - carefully!- around the marks. Do not dig directly on the marks. Many factors can shift utility lines between digs, so make sure you call 811 each time before you dig.