The City’s workers’ compensation insurance is administered by the Texas Municipal League Intergovernmental Risk Pool (TML-IRP). TML-IRP is responsible for investigating, determining compensability, and performing various functions related to handling an employee’s claim.
Workers’ compensation insurance provides covered employees with medical benefits, temporary income benefits (TIBs), and impairment income benefits (IIBs) due to a work-related injury or illness.
For the first 90 days following your injury or illness, if you have a loss of earnings, the City of Frisco will provide a supplemental wage benefit (SWB) [See attached PDF]. This benefit will provide you with supplemental pay so that you don’t experience a loss of earnings while off work due to your on the job injury or illness. Texas Municipal League (TML) will issue TIBs payments covering 70% of your lost gross earnings and the city will supplement your pay (SWB) so that the amount received from TML (TIBs) and the City’s SWB benefit is equal to your pre-injury or illness weekly gross earnings. Your SWB payment will come from the City through the regular payroll process and schedule. The TIBs payment will be a weekly check from TML mailed to your home address. For additional information, please view the supplemental wage benefit link here: Supplemental Wage Continuation Letter (PDF)
Reporting a Claim
If you incur a work-related injury or illness, it must be reported no later than 30 days from the date the injury or illness occurred. The incident must be reported immediately to your supervisor or department manager, who will then complete the Employee Incident Report (PDF). This form must be emailed to email@example.com. If there is property and/or vehicle damage, the form must be emailed to RiskManagement@friscotexas.gov.
Medical Treatment & Prescription
For non-emergency medical treatment, the City’s preferred providers are Freedom Total Wellness for injuries or illness that occur Monday through Thursday, 8 a.m. to 6 p.m., and Legacy ER for Fridays, the weekends, or after hour injuries or illnesses.
Freedom Total Wellness
3550 Parkwood Boulevard, Building B, Suite 110
Frisco, Tx 75034
Monday through Thursday
8 a.m. to 6 p.m. (Closed for Lunch from 12 -1 p.m.)
Legacy ER & Urgent Care (East Location)
16151 Eldorado Parkway
Frisco, Tx 75034
Open 24 hours/day. 7 days/week
Please note, an employee may choose any healthcare provider for their workers compensation injury or illness, so long as the selected provider accepts workers' compensation insurance and is a subscriber to the Public Subdivision Workers' Compensation Alliance (Alliance Network). Find a provider.
Workers’ compensation insurance provides life-time medical benefits for work-related injuries or illnesses. You may be entitled to impairment income benefit (IIB) payments if your physician determines you have a permanent impairment from your injury or illness.
For prescriptions, you can go to any major retail pharmacy (CVS, Walgreens, etc.) and provide the pharmacist with the workers’ compensation First Fill Card (PDF). If the pharmacist is unable to fill your prescription, please contact TML-IRP immediately by calling 972-613-1754.
Returning to Work
If you receive medical care, your physician may allow you to return to work with restrictions. If your work restrictions prevent you from returning to your regular job, the City may transfer you to an alternative position (with equivalent pay and benefits, but not necessarily equivalent duties) to accommodate your work restrictions.
24-Hour Shift Fire Personnel: You may be temporarily transferred to an 8-hour day schedule while working a modified duty position.
If you do not need medical care for your injury or illness, you can return to full duty immediately. If you receive medical care, you must have a release from your physician allowing you to return to work without restrictions. Certain positions may require you to pass a physical agility test before returning to full duty.
Workers’ compensation leave of absence runs concurrently with the Family Medical Leave Act (FMLA). If eligible for FMLA, the leave time will count against your FMLA entitled leave. If you are unable to work all or a portion of your regularly scheduled hours for more than three days/shifts, you will receive communication from the Hartford regarding your eligibility for Family Medical Leave or City Leave of Absence.
Disputing a Workers’ Compensation Denial:
If TML-IRP determines your injury or illness to be unrelated to your job at the City, you have the right to dispute your denied claim. To do so, please contact the Texas Department of Insurance, Division of Workers’ Compensation, Denton Field Office by calling (940) 380-1400.
To learn more about employee rights and resources provided by the state, please visit the Texas Department of Insurance, Division of Workers’ Compensation webpage.
Learn more about TML-IRP. You may also call (972) 613-1754 to speak to an adjuster.
Workers’ Compensation Forms and Documents:
- Frequently Asked Questions (FAQs) (PDF)
- Exhibit I of the Supplemental Wage Benefit (SWB) Program (PDF)
- Supplemental Wage Continuation Letter - Example (PDF)
- Fill-able Employee INCIDENT report (PDF)
- Prescription First Fill Card (PDF)
- Return to Work Authorization for 24-hour Fire Personnel (PDF)
- Treatment Authorization form - Workers’ Compensation (PDF)
- Map to Freedom Total Wellness (PDF)
- Map to Legacy ER - East Location (PDF)
- First Responder Notice (English) (PDF)
- First Responder Notice (Spanish) (PDF)