Animal Services staff understand that a neighbor's barking dog can be frustrating to live with, but we encourage residents to address the problem directly with their neighbor first. Sometimes, a friendly chat or letter is all that is required to notify a neighbor his/her dog is causing an issue. Most people want to be good neighbors and will take action to reduce their dog's barking if they know there is an issue.
If you decide to leave a letter for your neighbor, be polite and do not use inflammatory words. Take some time to write the letter after you have had a chance to calm down. Also, be specific in your details of the barking times and conditions. This will assist your neighbor in trying to determine why the dog is barking.
Seek Additional Assistance
If speaking with your neighbor has not reduced the barking, the Animal Services Division at 972-292-5303 and the Frisco Police Department at 972-292-6010 may be contacted to assist. Animal Services staff respond to barking complaints during the day between 8 a.m. and 5 p.m. After hours, the police will respond.
For the first complaint at a residence, Animal Services staff will mail a notification letter to the dog's owner about the possible violation. A second complaint made after 14 days from the initial call will result in an Animal Services Officer conducting an inspection to verify the violation. If these actions do not resolve the issue, a complainant may file charges through Animal Services. The noise log and instructions are available online. For the information to be admitted in court, it is necessary the complainant be available to testify; therefore, no charges may be filed from an anonymous complaint.