Provider Links & Contacts

Medical

BenefitProviderWebsiteContact
Medical Insurance
Nurse Health Line
CIGNA
Group Number: 3341122
myCigna
Network - Open Access Plus
800-Cigna24
800-244-6224
Prescription InsuranceCIGNA
Group Number: 3341122
myCigna
800-244-6224
or
Home Delivery Pharmacy: 800-285-4812
Healthy Pregnancy Healthy Babies ProgramCIGNAmyCigna
800-615-2906
Telehealth (Virtual Doctor)MD Live
American Well (AmWell)
MD Live
AmWell
888-726-3171
855-667-9722
Employee Assistance Program (EAP)CIGNACIGNA Behavioral 
Employer ID: friscotexas
877-622-4327
Health Services ConciergeCompass Professional Health ServicesCompass Professional Health ServicesMain: 855-777-0534
Health Pro Katy Murray: 800-513-1667 - ext 743
Email Katy Murray 
My Cigna HelperCIGNAmyCigna214-490-9002
Email Cigna
Wellness ProgramAsset HealthAsset Health855-455-1255
Email Asset Health 

Dental

BenefitProviderWebsiteContact
Dental DPPO - no ID cardCIGNA - DPPO
Group Number:3341122
myCigna
800-244-6224
Dental Care Access DHMO
CIGNA - DHMO
Group Number: 3341122
N/AN/A

Vision

BenefitProviderWebsiteContact
VisionSuperior Vision
Group Number: 036477
Superior Vision844-549-2603

Protection Benefits

BenefitProviderWebsiteContact
Life Insurance
Short Term Disability
Long Term Disability
FMLA and City Leave of Absence
The Hartford
Policy Number: 681084
My Benefits
800-523-2233 (Life)
888-458-5541
888-458-5541
888-458-5541
Critical Illness & Group Accident InsuranceUNUM
Policy Number: R0511295
Unum
800-635-5597

Financial

BenefitProviderWebsitePhone
Flexible Spending Accounts (FSA) and Health Reimbursement Accounts (HRA)CIGNAmyCigna
800-244-6224
Retirement PlanTexas Municipal Retirement System (TMRS)Texas Municipal Retirement System800-924-8677
457 Plan (Number 302806) & Roth IRA (Number 705014)ICMA-RC ICMARC800-669-7400

Human Services

BenefitProviderWebsitePhone
Human ResourcesBenefits DivisionEmail Benefits972-292-5200
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