Wellness Program

For the 2018-2019 Wellness year, Asset Health will be our new Wellness Administrator!

The City has partnered with Asset Health to bring enhancements to the Wellness Program. This provider will bring a new user experience that is easy to use, offers fun and interactive resources that promote healthy choices, and will clearly track rewards and incentives as they are earned. The Asset Health online portal will be open for employees to register and login on January 2nd, 2019. 

Take a sneak peak and bookmark the new wellness portal: www.AssetHealth.com/Frisco

2020 Incentives to earn:

  • $20 per paycheck off your medical premium for meeting or improving in three of the five Healthy Measures.
  • $25 per paycheck off your medical premium for completing the Tobacco-free affidavit or the tobacco cessation programs offered through Asset Health or Cigna.
  • Up to $500 for your Health Reimbursement account (HRA) - one time deposit on 1/1/2020

Stay tuned to these upcoming changes beginning in 2019 

You can find more information about the Wellness Program on pages 19 - 21 of the 2019 Benefits Enrollment Guide

For information about our 2017-2018 Wellness program please see the information below. Currently, we are wrapping up the end of the wellness year to earn premium incentives for 2019 as well as 2019 HRA dollars. For common questions about the Wellness Program, please view our Wellness Incentives FAQ.

Information about 2019 Incentives:

How to Get Started and Check your Status:

  • Register at Connect.viverae.com 
  • The identifier = employee ID number (If the number is less than 4 digits, add leading zeros. For example, if the employee ID number was 17, then it should be entered in as 0017.)
  • The registration code = frisco
  • Create a username and password and explore your Connect Portal.

Who is eligible to participate?

Employees enrolled in one of the City's medical Plans. New Hires have a separate, but similar Wellness Program offered to them. If you are a new hire with the City, please view our New Hire Wellness Program page.



Participation earns the following Incentives for 2019
  • Up to $500 towards the 2019 HRA (Deposits on January 1, 2019)
  • $480 annual savings for 2019 Medical Premium for being Tobacco-free or completing a tobacco-free program
  • $240 annual savings for 2019 Medical Premiums for meeting at least 3 measures on their biometric screening

Reporting your Tobacco status and being tobacco-free earns:
  • An additional $480 annual savings for the 2019 Medical Premium incentive.
  • Employees complete the Tobacco affidavit online at their Connect Viverae portal or by completing a tobacco-free program offered through Viverae or through Cigna before the wellness year ends on 10/31/18.

Uniformed Fire and Police:


Uniformed Fire and Police complete their biometric screening as part of the new employee process, the annual physical with Freedom Total Wellness. You can review your incentive status by logging into the Viverae portal. Note: Please allow at least 3 weeks from your benefits effective date to show on your portal. If additional incentive needs to be earned, you can also participate in other activities through Viverae as well to get the most out the incentives.
For annual physicals completed after 10/31/18, Freedom Total Wellness will submit these to Asset Health for the 2019-2019 Wellness Year. These results can help you start earning 2020 incentives.
 Once the Asset Health wellness portal is live, you can check your status for 2020 incentives.

Wellness Documents