Emergencies
To report a hazardous waste spill or illegal dumping in progress, please call 911.
For other stormwater issues:
Drainage and Flooding
Maintenance and Repair
Code Enforcement
Stormwater reporting line 972-292-5800
| Perry Harts, PE |
292-5416 |
Program Administrator |
Engineering Services |
Contact for suggestions or comments on the program. |
| Alyssa Sanders, PE |
292-5400 |
Floodplain Administration |
Engineering Services |
|
| James Pickett |
292-5476 |
Stormwater Inspection |
Engineering Serivces |
|
| Fred Clausen |
292-5830 |
Supervises Field Operations |
Public Works |
|
| TBA |
|
Stormwater Education |
Public Works |
Contact for education , speaking engagements, presentatons or volunteer work. |
- Water Bill Inquiries
For questions about your water bill call Utility Billing at (972) 292-5575.
If you feel your bill is incorrect, you can fill out an appeal form. City staff will review and provide you with a credit for any (applicable) overcharges that your account has incurred.
Storm Water Utility Fee Appeal Form
Additional Information:
Dallas-Fort Worth Area Programs
Environmental Protection Agency (EPA)
North Texas Council of Governments (NTCOG)
Storm Water Management in North Texas
Storm Water NPDES Program
Texas Commission on Environmental Quality (TCEQ)
Texas SmartScape
National Programs
Clean Water Campaign
International Stormwater Best Management Practices (BMP) Database
National Menu of Best Management Practices for Stormwater Phase II
Stormwater Magazine
United States Environmental Protection Agency: Nonpoint Source Pollution Section (national)
United States Environmental Protection Agency: Nonpoint Source Pollution Section (region 4)
United States Environmental Protection Agency: Wastewater Management
United States Environmental Protection Agency: Wetlands, Oceans, & Watersheds