Below are some questions frequently asked. If you have a question not found below, feel free to contact Frisco Fire Safety Town's main number at 972.292.6350, Monday - Friday 8:00 a.m. to 5:00 p.m. or email us at Safetytown@friscofire.com.
What are the hours of operation for Frisco Fire Safety Town?
Our hours of operation are from 8:00 a.m. until 5:00 p.m., Monday through Friday. We are closed on Saturday and Sunday.
Do you hold birthday parties at Frisco Fire Safety Town?
Unfortunately, we do not hold parties at Frisco Fire Safety Town. However, the Frisco Fire Department has a long-standing tradition of hosting children’s educational birthday parties at each of Frisco's seven fire stations. Parents (or grandparents) who live or work in Frisco may schedule a party for their child. Please visit the Community Education page of the Frisco Fire website for more details by clicking the Birthday Parties link above. Residents who would like to schedule a birthday party at one of our fire stations should contact Pam Nelson at 972.292.6320 during normal business hours.
Do I have to schedule a Safe & Sound Walk-Around or can I just show up?
Yes, we do encourage you to pre-schedule your Safe & Sound Walk-Around (educational tour.) This ensures that we do not have a conflicting program at the same time. Please call our main number to schedule your tour.
How do I schedule a program at Frisco Fire Safety Town?
Programs (classes) can be scheduled online. Please visit our home page and look for the appropriate registration box (school year, spring break or summer.) This box will link you to our schedule calendar and registration form. Once your registration is submitted, a confirmation will be emailed to you when the request is booked. (Your request is considered pending until you receive the confirmation email.) Safe and Sound Walk-Around Tours should be registered by phone. Scout Programs can be registered online utilizing the school year registration box.
What ages may attend classes at Frisco Fire Safety Town?
Frisco Fire Safety Town has programs designed for children who are currently attending or have completed kindergarten through fifth grades. Safe and Sound Walk-Around educational tours are available daily for those who are too young for safety programs.
May other school districts and groups attend programs at Frisco Fire Safety Town?
Yes! During the school year, daily safety education programs are dedicated to elementary school students. Frisco I.S.D. elementary students are given the first option of scheduling through mid-October each year. After this, any remaining open program dates are offered to other groups and districts.
We also offer programs during the week of spring break and throughout the summer months in order to provide daycares, community groups and individuals across the area the opportunity to visit Frisco Fire Safety Town. Information regarding those programs is available under the Programs tab.
Is there anything for my preschooler to do at Frisco Fire Safety Town?
Preschoolers are invited to attend a Safe & Sound Walk-Around (educational tour) of Frisco Fire Safety Town. During the walk-around, which usually last approximately thirty minutes, children and adults have the opportunity to learn various safety lessons while touring the indoor and outdoor areas of the facility. The walk-around also features a kid-friendly fire engine that children love to explore! The youngsters are invited to practice crosswalk safety and pedestrian skills in our mini-town after the tour. (Jeep and bike rides are not part of the tour experience.)
Is there a fee to attend the programs?
There is no fee for our visitors. All tours, school year and summer programs as well as events are funded jointly by the City of Frisco and the generosity of our many sponsors.
My children want to come and drive a jeep and ride bicycles at FFST. Can we stop by and do this?
After a classroom program has been completed, children are rewarded with the opportunity to participate in the outdoor activities within the safety of Frisco Fire Safety Town. We also offer rides to the public during our summer event: Friday Nights are Family Nights. This event runs 5-8 PM on Friday nights in June, July and August.
I've seen some Frisco Fire Safety Town t-shirts that kids are wearing. Where can I buy them?
Our Frisco Fire Safety Town General Store is open and located just inside of our educational building. We sell t-shirts, ball caps, pencils, fire extinguishers, smoke detectors, weather radios and other items for both adults and children. New to the store are some of our most requested items - Frisco Fire Department t-shirts and outerwear!