Beginning on March 1 the Frisco Police Department will begin to enforce a new city ordinance regulating residential and business burglar alarms. The Frisco City Council passed the new ordinance near the end of 2009, but enforcement of the new regulations and fees have not yet been enforced as city officials wished to allow both residents and businesses to meet compliance prior to active enforcement by the police department.
The new alarm ordinance requires a $35 annual fee for residential and business alarms and incorporates a new fee schedule for excessive false alarms. In 2009, the Frisco Police Department responded to 9,841 alarms of which over 99.6% were false alarms, costing taxpayers over $1.1 million for a police response.
In an effort to mitigate these costs and reduce the impact on Frisco taxpayers, the following fines will be applied to excessive false burglar alarms occurring in a 12-month period preceding the last false alarm:
- $50 for more than three but fewer than six false burglar alarms;
- $75 for more than five but fewer than eight false burglar alarms; and
- $100 for more than eight false burglar alarms.
Response by Frisco police officers to more than two false robbery, fire, panic, or emergency medical assistance alarms in a 12-month period preceding the last false alarm will incur a $75 fine for each subsequent false alarm.
Additionally, alarm permit holders are required to supply alarm companies with three names and telephone numbers of contacts who are able to respond to a false alarm, and failure by the alarm permit holder or the three contacts to respond within 30 minutes of a false alarm may result in a $50 fine.
For additional information on the new alarm ordinance or to ensure that your home or business meets the new standards, please contact our Records Division at 972.292.6000 or email Records@FriscoTexas.gov. The police department's Records Division section of our web site also has information on the alarm permit application process for those people needing to renew or apply for a new permit.
Frisco Police Announce an Online Citizen Survey
The Frisco Police Department is pleased to announce the addition of a new online citizen satisfaction survey. The survey is a collaborative effort with the Bureau of Justice Statistics and was developed by Justice Survey Software to help local police departments conduct surveys of their individual agencies.
The police department would like to encourage all citizens and members of the Frisco business community to complete the survey. In order to complete the online questionnaire, please visit the Frisco Community Survey. Once the page has opened, click "Open/Resume Questionnaire" and answer the questions provided. The survey should take only a few minutes to complete.
Thanks for your help with providing your feedback and helping the Frisco Police Department to better serve the community!
Message from the Chief
Thank you for visiting the Frisco Police Department web site. We hope you find this site informative. 
The Frisco Police Department is made up of well-trained and motivated employees. An attitude of service to the community is paramount among them.
The information contained here will hopefully introduce a few of the programs and services with which we are involved.
In conjunction with The City of Frisco web site, a great deal of information is included for your review. If you have ideas about items that would assist you, feel free to let us know.
Sincerely,
Chief Todd V. Renshaw (biography)
Frisco Police Department: A Nationally Accredited Police Agency
In December of 2008, the Frisco Police Department was honored to receive the designation of a nationally accredited police agency from The Commission on Accreditation for Law Enforcement Agencies.
To learn more about what it means to be an accredited police agency, please visit the Accreditation portion of our web site.