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Service Delivery 

The Frisco Fire Department includes sEVEN stations.  FFD is made up of 178 paid personnel and approximately 12 volunteer firefighters, who provide professional and administrative support within the Fire Department.

Responding to a structure fire Firefighters’ shift structure includes working 24 
 hours, followed by 48 hours off-duty. There
 are three shifts, dubbed A, B and C. A group
 of firefighters assigned to a particular engine,
truck, medic (ambulance) and special operations
 make up a “company”. Each fire station has a 
 different complement of personnel and apparatus.

 FFD staffs seven engine/quint companies,
 two truck companies, one heavy rescue, one
 HazMat/EOC and five medics (ambulances) 24
 hours a day.   Additional apparatus may be staffed
 with off-duty personnel during high call volumes or
 major events.

9-1-1 emergency calls are answered at the City of Frisco Communications Dispatch Center at the Police Department. Dispatchers assign the emergency calls to Fire Department units using a computer-aided dispatch (CAD) system, allowing the closest available fire apparatus to be dispatched to the call, ensuring a rapid response. Firefighters are alerted via radio and mobile data computers (MDC) with information regarding the type and location of the emergency.

The Frisco Fire Department responds to more than 8,400 emergency calls annually. In addition to fire suppression, FFD provides responses for emergency medical services (EMS); hazardous materials (HAZMAT); specialized rescue, including high angle and swift water; motor vehicle accidents; automatic alarm investigations, and other public assistance calls.

City of Frisco, Texas
George A. Purefoy Municipal Center

6101 Frisco Square Blvd
Frisco, Texas 75034
972-292-5000
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