The Frisco Fire Department includes sEVEN stations. FFD is made up of 176 paid personnel and approximately 30 volunteer firefighters who provide professional and administrative support within the Fire Department.
Firefighters’ shift structure includes working 24 hours, which is followed by 48 hours off-duty. There are three shifts, dubbed A, B and C Shifts. A group of firefighters assigned to a particular Engine, Truck, Medic (Ambulance) and Special Operations make up a “Company”. Each Fire Station has a different complement of personnel and apparatus.
Currently, FFD staffs seven Engine Companies, two Truck Companies, one Heavy Rescue, one HazMat/EOC and five Medics (Ambulances) 24 hours a day. Additional apparatus may be staffed with off-duty personnel during high call volumes or major events.
9-1-1 emergency calls are answered at the City of Frisco Communications Dispatch Center, located at the Police Department. Dispatchers assign the emergency calls to Fire Department units using a Computer Aided Dispatch (CAD) system, allowing the closest available fire apparatus to be dispatched to the call, thus ensuring a rapid response. Firefighters are alerted via radio and Mobile Data Computers (MDC) with information regarding the type and location of the emergency.
The Frisco Fire Department responds to more than 6,500 emergency calls annually. In addition to fire suppression, FFD provides responses to Emergency Medical Services (EMS); Hazardous Materials (HAZMAT); Specialized Rescue including High Angle & Swift Water; Motor Vehicle Accidents; Automatic Alarm Investigations, Public Assistance as well as a variety of other calls for service.