The City of Frisco contracts with Oncor and CoServ to provide street lighting on public roadways. If your neighborhood is served exclusively by Oncor or CoServ, they will also maintain your street lights. Please call your electric provider directly to report a street light outage:
• CoServ: 1-800-274-4014 or click here
• Oncor: 1-888-313-6862 or CLICK HERE
If you are not sure who your electric service provider is, do not live in an exclusive service area, or would like to report street light outages on a thoroughfare, please contact the City of Frisco Public Works Department during normal business hours at (972) 292-5800.
Residential Street Lighting
Residential streets, through Section 7.09.12.C of the City of Frisco Subdivision Ordinance, are required to have street lights installed during the construction process at all intersections with a maximum spacing of 600 feet and a minimum spacing of 150 feet. Lights are required on cul-de-sacs that are longer than 225 feet. The City of Frisco Engineering Services Department, in cooperation with the Public Works Department, reviews all utility construction permits for residential developments to assure these standards are met.
Occasionally, physical conditions in the development after construction may require the addition or removal of street lights. If you feel your street is either too dark or too bright, please contact the Engineering Services Department at (972) 292-5400. A representative of the department will discuss the situation and meet in the field during the evening hours, if necessary. If changes are necessary, the city will work with the electric provider for that area to plan and construct the necessary improvements. If changes are not necessary, individual property owners or Home Owner Associations may still, at their own expense, coordinate with the city and the electric provider to plan and construct the necessary improvements.
Thoroughfare Street Lighting
Currently thoroughfares, during ultimate construction, are required to have street lights installed with a maximum spacing of 300 feet and a minimum spacing of 150 feet (this may differ on TxDOT and NTTA roads). The City of Frisco Engineering Services Department requires submittal of lighting plans when lights are installed on thoroughfares to insure the roadway is sufficiently illuminated. If thoroughfare lighting is not constructed with initial construction, electrical conduit and pull boxes will be installed at median openings to ease lighting construction later, as funding becomes available.