News Flash


Posted on: April 21, 2020

Frisco Amends Emergency Ordinance; Aligning with Governor's Executive Order

(April 21, 2020) Tonight, the Frisco City Council voted to amend its ordinance to align with Governor Greg Abbott’s latest Executive Order, issued April 17, which allows for ‘Reopened Services’ or what’s being called ‘Retail To-Go’. Beginning Friday, April 24, non-essential services may offer ‘Retail To-Go’ through pickup or delivery to doorstep or by mail. 

“We’re excited to reopen Texas, reopen Frisco and do it in a safe and meaningful way,” said Mayor Jeff Cheney

The guidance below is based on recommendations from the Centers of Disease Control (CDC) and outlined by Texas Department of State Health Services.  Read the entire DSHS document   

Under ‘Retail To-Go’ employees are required to: 

  • Be trained in environmental cleaning, disinfections, hand hygiene and respiratory etiquette (CDC resource here)
  • Be screened before coming into the business for illness (including ‘feeling feverish’ or measured temperature higher than 100+); 
  • Wash or sanitize hands before entering business; 
  • Wear face coverings; 
  • Maintain at least 6 feet from one another. 

Under ‘Retail To-Go’, customers:

  • May purchase items for pickup, delivery to doorstep or by mail; but may not enter the premises
  • Should pay by phone, online (or minimize direct contact if remote payment is unavailable); 
  • Should wash or sanitize hands after transaction.


  • Employees should place purchases in customer’s backseat or trunk; 
  • Employees must wash or sanitize hands after each customer interaction and disinfect items that came into contact with customer. 


  • By doorstep: Employees or third-party carrier should deliver to doorstep. Neither can enter customer’s home or business. 
  • By mail:  No customer contact.

Frisco’s amended ordinance takes effect at midnight.  A special called meeting will be held Monday, April 27 to consider Governor Abbott’s next, anticipated Executive Order. 

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