How to establish new residential water, sewer, trash and recycling services:
Option 1: Come by City Hall. You will be required to fill out an application. Bring a valid picture identification (out-of-state checks and driver's licenses are accepted) and $125 deposit plus a $25 administrative fee (accepted in cash, check or money order only)
Option 2: You may download the Application (PDF), fill it out and return it to City Hall in person, submit online, by mail or by fax at 972-292-5585. You will need to include a copy of your driver's license with your faxed or mailed applications.
Your trash and recycling carts will be delivered in 5 business days.
In order to transfer service from one resident to another in Frisco, a $20 transfer fee is required. Stop by the Utility Billing window on the first floor of City Hall, or call 972-292-5575 to have your transfer processed.
Trash and recycle carts belong to the house. It is the resident's responsibility to keep track of those carts. If they go missing:
Option 1: Look for your cart(s) - check social media and talk to your neighbors. Strong winds can take empty carts a few blocks. Environmental Services suggests writing your address on your carts to easily identify your cart.
Option 2: File a police report for missing cart(s).
Option 3: Purchase new cart(s) - each cart is $68.00 to replace.