Inspections
Building Inspections is responsible for structural inspections, including all building construction remodels, additions, alterations, certificates of occupancy, signs, pools, and fences.
Required Commercial Inspections (PDF)
Required Residential Inspections (PDF)
Residential Inspections Checklist (PDF)
Schedule a Building Inspection
Inspection requests: Before requesting a Building Inspection, submit the required Field Documents. Contractors MUST submit Building Inspection requests through our eTRAKiT system. Following the online inspection request, an email confirmation will be sent to you. Online inspection requests are required before 7 a.m. to have the inspection completed the same day. The telephonic inspection request line is discontinued effective March 1, 2021.
Homeowners who do not have a contractor associated with their permit may request inspections by email. Requests must be received before 4 p.m. to be scheduled for the next business day. Requests received after the 4 p.m. cutoff will be scheduled for the second business day. Please include the following information in the body of the email (attachments are not accepted):
- Permit Number
- Address to be inspected
- Type of Inspection requested
- If this is for the release of utilities, please list the utility provider (Atmos, Oncor, Coserv)
Remote Video Inspections: You may request a Remote Video Inspection for eligible permits. Please review the Remote Video Inspection program document for guidelines.
To cancel an inspection: All Cancellations are made through the assigned Building Inspector. Inspections are assigned at 7 a.m. for that day. You can find who is assigned by searching Permit Information Online (no login required). You may contact an inspector on the Inspector Contact List (PDF). Cancellations are accepted by voice and text message prior to an inspector’s arrival.
Submit Field Documents
Field Documents must be submitted through the Field Document FTP Server prior to scheduling an inspection. **Please upload all Field Documents prior to 4pm to guarantee next day inspection**. Review the Field Document Submittal Guide before you begin. Field Documents include:
Residential Form Surveys
Residential CO Paperwork (all required paperwork)
- Framing Final Acceptance Letter from Engineer
- Foundation Final Acceptance Letter from Engineer
- Stamped Final Grade Survey
- Residential Energy Compliance Certificate
Residential Pool Protection Affidavit
Guidelines for submitting Field Documents:
- Files shall be submitted in a single PDF file, not as separate pages.
- Files shall be submitted individually per permit.
- Color documents shall be submitted in color.
- Documents shall be in PDF format. No other file types will be accepted.
- PDF files shall be a minimum 300 dpi resolution.
- Files shall be legible and labeled properly.
- Label the PDF files as follows:
- Type of Document_Permit Number
- Do not use special characters (*&^%$#@!)
Upload the Field Documents to the Field Document FTP Server.
Deviation from these instructions may result in a failed inspection.
Multi-family Inspections
Building Inspections inspects multi-family housing structures & properties, and helps ensure licensing and annual inspections are compliant. The Multi-family License Application (PDF) and Multi-family Ordinance (PDF) are available for property owners to complete and/or view the requirements. To discuss licensing and multi-family inspection requirements, please contact a multi-family inspector at (972) 292-5301 or email.
Schedule a Pool Inspection
Review information on Health & Food Safety’s Pools & Pools Enclosures page. Submit your request for a residential pool or spa inspection through our eTRAKiT system. You can find the assigned inspector by searching Permit Information Online (no login required). You may contact an inspector on the Inspector Contact List (PDF). Please contact Health & Food Safety at 972-292-5304 or email, if you have further questions.
Reach a Building Inspector
Each building inspector is certified in a specific trade and is cross-trained to provide inspections that help ensure safety and quality of each residential or commercial structure for its occupants. Please directly contact your assigned building inspector using the Inspector Contact List (PDF) if you have a question regarding an inspection result or require coordination. If you have difficulty contacting your building inspector, you may call 972-292-5301 then press "0" for one of our representatives.
Contact Us
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Customer Service
Permits, Registration, and Payments
Email
Phone: 972-292-5301
Fax: 972-292-5313Phillip Climer, CBO
Assistant Director - Building Official
EmailGilbert Urvina, CBO
Assistant Building Official
EmailBuilding Inspector Contact Information (PDF)
Staff Directory6101 Frisco Square Boulevard
3rd Floor
Frisco, TX 75034-3239Office hours:
Monday-Friday 8am to 5pm
(excluding City-approved holidays)