Open Frisco, Open Texas
(February 26, 2021) Texas Department of State Health Service's Website reports that the TSA-E region (including Collin & Denton Counties) has had seven consecutive days in which the number of COVID‑19 hospitalized patients as a percentage of total hospital capacity has been 15 percent or less. Per Governor Abbott’s Executive Order GA-32 , businesses may re-open up to 75% capacity.
What does TSA-E stand for?
- Trauma Service Area. The ‘E’ represents the North Texas Region, which includes Frisco. Our city is in two counties, Collin and Denton. TSA-E includes 19 area counties with a total population of approximately 8 million and 16,890 staffed hospital beds. Follow this link to learn where the hospitalization rate for TSA-E stands today.
What happens if we (TSA-E) reach a COVID-19 hospitalization rate of 15%?
- Nothing changes until our region maintains a 15% or higher COVID-19 hospitalization rate for seven ( 7 ) consecutive days.
What happens if we (TSA-E) get to 15% for 7 consecutive days?
- Businesses must limit their occupancy rate to 50%, per the Governor’s Executive Order 32 (issued Oct. 7, 2020).
- Hospitals must postpone all surgeries and procedures not considered “medically necessary” to diagnose or correct a serious medical condition or preserve life, per the Governor’s Executive Order 31 (issued Sept. 17, 2020).
- Hospitals must reserve at least 10-percent of its hospital capacity to treat COVID-19 patients. A hospital may reserve less than 10-percent of its capacity for COVID-19 patients if it belongs to a ‘hospital system’ (more than one hospital) where the cumulative capacity reserved throughout the system is at least 10 percent, per the Governor’s Executive Order 31 (issued Sept. 17, 2020).
When can businesses go back to operating at 75% capacity?
- Not until the TSA-E’s COVID-19 hospitalization rate is below 15% for 7 consecutive days.
*A state recommended ’checklist’ is provided for each business type, as well as a ’checklist’ for patrons. For the Latest updates to these ’checklists’ please visit the Governor’s Strike Force to Open Texas webpage.
Outdoor gatherings: Request form (Updated - September 17, 2020)
Request for Outdoor Gatherings Form
Complete this form if the gathering does not meet any of these exclusions under paragraphs 1, 2, 3 and 5 of Executive Order GA-30 (PDF). Please allow at least 72 hours for review.
NEW - Frisco City Council Amends Emergency Ordinance, Extends Disaster Declaration through February 2, 2021
Masks Required Statewide in Public Spaces
(July 2, 2020) Governor Abbott issued an Executive Order GA-29 (PDF) requiring all Texans to wear a face covering over the nose and mouth in public spaces. Exceptions include, but not limited to, children under 10; eating, drinking or seated in restaurants; exercising outdoors; swimming; and driving with family passengers. This order became effective July 3 at noon. Read full release
Open Frisco: Restaurants - Expanded outside dining options (Updated: June 18, 2020)
The City of Frisco is committed to helping restaurants open as safely as possible. Restaurant owners interested in temporarily expanding outdoor seating availability (PDF) to maximize capacity are welcome to contact Development Services.
Please contact: Philip Climer, Building Official at 972-292-5338, or by Email.
Visit our Local Grants page to learn more about the City of Frisco county-based grants available to qualified Frisco residents and businesses negatively impacted by the COVID-19 pandemic.
Does My Business Qualify?
Use this City of Frisco tool to calculate your business capacity.
Enter your business name or address and hit ‘return’. The tool will show your approved maximum occupancy and calculate your capacity. You’ll also find a color-coded column signaling whether you can ‘open’ under Phases I or II of the ‘Open Texas’ plan. Similar to a traffic signal, ‘Green’ means ‘Yes, you can open’. ‘Red’ means ‘No, you cannot open yet’ and ‘Yellow’ means ‘Slow down and call us.’
Need help? Call 972-292-6495 or email [email protected]
If your business is listed but does not return an occupancy or you believe the occupancy is incorrect, you may submit a request for Maximum Occupancy Determination or Appeal to the Building Inspections Division for consideration by emailing the attached for to the email address above. Maximum Occupant Load Determination Form (PDF)
Expedited Permitting Process
We are excited there is movement toward opening Texas businesses back up in a phased and safe manner. We’re providing information to assist businesses preparing to open as soon as possible after restrictions are lifted.
While the documents do not change any current emergency ordinance provisions in place, the documents do provide information about an expedited process for any permitting businesses that may need to re-open or continue to operate on a limited-service basis. Please feel free to contact us by email or phone (listed in the documents) with any questions. We look forward to assisting you!
Restaurants: Expanded outside dining options (PDF) - (Updated: June 18, 2020)
Resources for Small Businesses
- Learn more from the Frisco Economic Development Corporation’s resource webpage.
- Update on US Small Business Administration’s (SBA) Economic Injury Disaster Loan (EIDL) and Paycheck Protection Program (PPP)
- Coronavirus Aid, Relief, and Economic Security (CARES) Act (PDF)
- Texas Workforce Commission resources for Employers
- DSHS Guidance for Employers, Employees, and Customers of Reopened Retail Services (PDF)
- CDC Resources for Businesses and Employers
Resources for Texas Workers
- Unemployment: The Texas Workforce Commission (TWC) encourages you to apply for benefits by utilizing the online claim portal, or by calling the Tele-Center at 1-800-939-6631 any day between 7 a.m. and 7 p.m. if you your employment.
- Job seekers: Visit TWC’s webpage or discover which businesses are hiring in our area by visiting WorkInTexas.com.
- Need training? For training or assistance in finding a job, job seekers can connect with local workforce and job resources including Workforce Solutions North Central Texas which serves our area.