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Public Transit

The City of Frisco provides curb-to-curb demand response transit service within the City of Frisco and designated portions of Plano through the Denton County Transportation Authority (DCTA). Frisco residents must apply for service and be eligible based on the 'passenger qualifications' listed below:

Passenger Qualifications for all Frisco Services:

Frisco residents who are 65 years of age and older
Frisco residents who are disabled
Frisco residents, who are younger than 65 years of age or not disabled, but require transportation for medical care-related purposes
To apply for the Frisco Demand Response service, please complete and submit the Frisco Response Application here.
Read Frisco's Demand Response Service Guidelines.

Hours of Operation for all Frisco Services:

Monday through Friday
6 a.m. to 6 p.m.
Service will not operate on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day

Fares:

One-way local trip: $3 (traveling within Frisco)
One-way regional trip: $5 (traveling outside Frisco)
Payment for fare is cash only.
Fare is collected by shuttle/taxi driver.
Tipping is not required.

Scheduling Trips:

Requests must be made at least 24 hours in advance.
Applications may be submitted by email, fax, in person or by mail.
- Email: [email protected]
- FAX: 940-387-1461
- In person: Monday through Friday from 8 a.m. to 5 p.m.
- Mail to: DCTA, 604 E. Hickory Street, Denton, TX 76205
DCTA customer service staff will recommend the best service type* based on the customer’s needs, trip length and available vehicles.
* Taxi vehicles are used in this service to supplement demand-response service as capacity dictates.

The Plano service area is within the boundaries below:

North: Sam Rayburn Tollway (SRT/121)
South: President George Bush Turnpike (PGBT)
East: Coit Road, including Medical City Plano
West: West Spring Creek Parkway/Midway Road

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